As Operations Manager, you’ll lead MyRWA’s administrative and operational
efforts, including finance, office and information systems, coordinating Human
Resources processes, and providing administrative support to the Executive
Director and Board. Like all our staff, you’ll also provide occasional hands-
on support for our community-based programs. Given MyRWA’s work to support our
diverse and robust community, oral proficiency in English plus a language
spoken in our watershed communities (Spanish, Haitian Creole, Mandarin,
Cantonese, Vietnamese, Portuguese) is preferred.
The Operations Manager reports to MyRWA’s Executive Director and works closely
with other team members and external partners. We seek motivated candidates
who value collaboration, effective execution and a commitment to service.
WHAT YOU’LL GET TO DO
Key responsibilities include:
Systems and Office Management and Administration
- Partner with our team as we continue to optimize internal systems in line with organizational goals. With support from senior staff, assess and pilot new ways to improve our team’s effectiveness and efficiency.
- Serve as the main point of contact for MyRWA’s visitors, staff, vendors, donors and service providers, through in-person, phone and email communication.
- Create and maintain, in partnership with staff, a productive and safe business environment, including but not limited to managing mail, purchasing office supplies and equipment, liaising with vendors and service providers, coordinating meeting space usage and set up.
- Act as the point person for insurance, contracts, employment records and office lease
- Manage public calendar, event and volunteer registration, policies, waivers and photo releases
Finance, IT and Human Resources
- Lead on finance administration, including preparing and sending accounts payable and receivables to outside bookkeeper, monitoring expenditures and payroll, and making bank deposits; responsible for cash receipting and petty cash management
- Build and support a cohesive staff team, including support efforts to hire, welcome and onboard new staff, manage timesheets and paid time off processes and liaise with external vendor to assist staff with benefits updates
- Research and propose best practices for staff-related policies and procedures, support for building and executing inclusive staff training and professional development
- Coordinate and provide support for IT-related administrative tasks, including resolution for questions regarding software, hardware, and network and email systems.
- Provide administrative support for the Executive Director including correspondence, scheduling and meeting logistics, coordination of staff and board meetings and minutes.
WHO WE’RE LOOKING FOR
There are innumerable ways to learn, grow and excel professionally. We know
people gain skills through a variety of professional, personal, educational,
and volunteer experiences. We respect this when we review applications and
take a broad look at the experience of each applicant. We want to get to know
you and the unique strengths you will bring to the work. This said, we are
most likely to be interested in your candidacy if you can demonstrate the
majority of the qualifications and experiences listed below.
- Demonstrated and lived commitment to fostering a culture of equity and justice within a workplace or volunteer setting
- Effective interpersonal and creative problem-solving skills; successful outcomes in working well across teams
- Motivated to do what it takes to ideate and complete complex projects with an attention to detail and commitment to efficiency
- A track record in setting priorities, managing relationships and ability to prioritize, negotiate and work with a broad set of internal and external stakeholders/partners
- Impeccable ethics and judgment in maintaining highly sensitive and confidential information
- Experience supporting or managing human resources, financial and general operations administrative functions
- Proficiency with relevant office software systems such as Microsoft Office and financial/membership management software
WHAT WE OFFER
This is a full-time position with the Mystic River Watershed Association with
a salary range of $50,000 to $60,000 dependent on experience and skills. Our
paid time off policy includes 15 days paid vacation in your first year of
employment and rises to 20 days in your second year of employment. We offer 12
paid holidays, and 6 sick paid days per year. MyRWA benefits include health
insurance (MyRWA covers up to 80% of employee premiums), immediate eligibility
for participation in a 401k retirement plan with a 4% employer match and paid
Arlington, MA, USA