Member Services Team: Specialist* **
Apply by January 03, 2023* HERE
Location: Denver/Boulder metro area or willing to relocate to Colorado
Ideal Start Date: February 15, 2023
Starting Salary: $55,000
Reporting to: Director of Member Services
Travel: Up to 20 days per year
The Pet Sustainability Coalition (PSC) is seeking a purpose driven, energetic, and professional Member Services Specialist to add to a team that serves 170+ companies building a more sustainable pet industry. This is a full-time position preferably based in Boulder, Colorado with a hybrid work schedule (relocation support can be provided). We operate in a fast-paced start-up environment and this position will play an integral role in managing membership data while providing superior customer service for existing and prospective members. Starting title and salary will be dependent on experience.
What We Do
PSC accelerates environmental and social sustainability in the pet industry through education, tools, project support, and collaboration. The organization works closely with companies ranging from brands, manufacturers, suppliers, and retailers. We help companies identify strategic impact opportunities that drive increased profitability. PSC’s awards and programs are highly rated across the industry and include sustainable packaging, sustainable ingredient sourcing, and diversity, equity, and inclusion.
This position requires excellent organizational skills, strong relationship- management abilities, gifted communication skills (verbal and written), and a willingness to adapt quickly to change. The candidate will need to be a team player who can work with others to ensure collaboration across departments as well as develop and build strong relationships with members while promoting a wide range of sustainable business services to help drive impact.
The team member will work directly with both our internal and external partners supporting our overall strategy in the following key areas:
Serve as a primary point of contact for PSC Members:
Program + Operations
PSC believes the diversity of skills, backgrounds, viewpoints, and experiences employees bring to their work will be a critical factor in our success. PSC is committed to providing equal employment opportunities for all applicants and employees. All applicants and employees are evaluated on the basis of personal skill and merit.
PSC does not discriminate on the basis of age, race/ethnicity, national origin, religion, sex,
gender identity, condition of pregnancy, perceived pregnancy, breastfeeding status, medical conditions related to breastfeeding, marital status, disability, veteran status, and sexual
orientation. This policy applies to all areas of employment including recruitment, hiring,
training, promotion, compensation, benefits, transfer, and participation in social and
Salary & Benefits
The starting salary for this role is $55,000 with annual performance bonuses possible. Our comprehensive benefits package includes employer-paid health insurance with dental and vision options, a 401k plan that includes employer matching contributions, a monthly $50 wellness stipend, an annual professional development stipend, and paid holidays, unlimited PTO. We have a flexible in- office schedule, with half-day Fridays in the summer. Our office is pet- friendly, too!
How to Apply Applicants should submit a resume and cover letter HERE . This role is open and looking to be filled as soon as possible. The first round of applications will be reviewed on January 03, 2023 , and additional applicants will be reviewed on a rolling basis until the role is filled.